Making the manager running officer (COO) of corporations akin to Amazon and Flipkart accountable for strict implementation of social distancing and sanitisation norms and personnel compulsorily downloading the Aarogya Setu app are some of the measures proposed within the draft Same old Running Process (SOP) for e-commerce operations throughout the COVID-19 pandemic.
With the federal government permitting e-commerce firms to function throughout the nationwide lockdown, a draft SOP has been formulated and circulated to stakeholders.
“The aim of this SOP is to supply well being and protection steering for cleansing, keeping up hygiene and protection at place of job throughout an epidemic outbreak around the provide chain, together with First Mile Dealers,” in step with the draft norms, accessed via PTI.
The COO, it mentioned, could have the whole responsibility for making sure the compliance necessities of the SOPs.
Additionally, regional facility and infrastructure supervisor or equivalent might be accountable for wearing out explicit duties whilst the control might be accountable for teaching and speaking the necessities of the SOP pointers to all stakeholders.
The draft SOP supplies for screening of staffers at supplier, warehousing and sale operations for COVID-19 signs (cough, sneezing, fever, respiring issue) at access and fast reporting to close by health center in case of any signs.
Within the match of any personnel turning out to be certain for COVID-19, all of the facility might be instantly evacuated and all property might be lined and remoted.
“It’s obligatory of all personnel and industry homeowners to obtain and sign up on Aarogya Setu application and if appropriate at the Suraksha Retailer app additionally,” it mentioned.
Logbook will have to be maintained for each and every worker and customer gaining access to the premises.
“Control is accountable for safekeeping of such logbook and bureaucracy with detailed knowledge of such guests, akin to identify, age, deal with (present and everlasting), evidence of place of dwelling, cell quantity, amongst others),” the draft SOP said.
It supplies for all personnel the usage of handwash / sanitiser at access, at periodic periods, and sooner than go out from a facility.
Warehouses and hubs must run on staggered shifts foundation manpower availability to restrict crowding. All personnel will have to be supplied with mask on the front via the MSME/ first mile supplier.
They’re additionally meant to take care of social distancing, specifically at puts maximum vulnerable to amassing, akin to loading bays.
“Dealer personnel to take care of minimal distance of three ft from e-commerce 1st mile government,” it mentioned.
The draft SOP additionally supplies for detailed pointers for cleansing of the premises of dealers, together with rainy mopping with disinfectant as soon as an afternoon, wiping of all trolleys and different business machines each and every 4 hours with disinfectant and cleansing of doorknobs each and every two hours.
All first mile dealers/ MSMEs will have to apply FSSAI”s meals hygiene and protection pointers for meals industry throughout COVID-19 pandemic.
“E-commerce corporate shall resolve prime chance spaces/impacted pandemic zones and perform fumigation of warehouse websites via exterior distributors at least one time each and every 15 days or if any chance is known (for instance somebody visiting the warehouse has been in touch with a COVID-19 certain particular person), whichever is previous,” it mentioned.
Additionally, automobiles used for supply wish to be wiped clean and norms very similar to personnel for drivers adopted.
Right through remaining mile buyer supply, each and every supply staffer/driving force will have to elevate corporate ID card and automobiles used will have to be wiped clean/ sanitised / disinfected.
“Luggage utilized by supply particular person for wearing shipments might be wiped clean sooner than they depart for supply,” the draft SOP mentioned, including all supply personnel shall strictly put on mask always throughout supply and take care of minimal 3-feet distance with shoppers.
“Money on Supply choices will have to be discouraged so far as imaginable for all order regardless of the object or price of the order,” it added.