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Coronavirus Lockdown: BigBasket, Grofers Fail to Ship Crucial Pieces in Delhi & NCR


Symbol for Illustration.

Whilst irate shoppers living in New Delhi and the NCR area blasted the supply platforms, the scoop additionally resulted in panic purchasing and stockpiling of groceries.

  • IANS
  • Remaining Up to date: April 10, 2020, 12:46 PM IST

With the state governments ring-fencing 22 corona hotspots in Noida, 13 in Ghaziabad, nine in Gurugram and 25 in Delhi, the NCR area went thru an extraordinary frenzy over the availability of crucial pieces on Friday, with main on-line supply platforms Bigbasket, Grofers and Milkbasket as soon as once more failing to upward thrust to the instance as 21-day lockdown entered its ultimate segment.

“Sadly, we wouldn’t have any to be had slots to carrier you at this time. Please check out once more later,” was once the message Arun Kumar, a Noida resident, won from Bigbasket. Kumar has been making an attempt continuously for the previous few days to get a web-based supply. In its newest operational replace, Bigbasket mentioned: “We’re reporting slot availability throughout towns every day. Now we have been running exhausting to make certain that we’re in a position to serve you over the following few weeks”. Offended customers blasted the supply platform at the operational replace.

“Inform one thing new… Each time the similar updates to idiot other people. And no slots to be had actually,” posted Aru. Some other consumer responded to Bigbasket: “What the hell! Each day I’m checking it’s pronouncing all slots are crammed.” The Grofers’ tale was once no other.

“The place is my refund.. u guys cancelled my order to take new order in hiked value.. no less than refund cash asap in order that u can get stuff from offline,” Shaktiprasad tweeted to Grofers. Ajay Kumar tweeted: “I’m seeking to position the order with Grofers from ultimate 16 days however it isn’t accepting my order, what I get is assurance most effective, dropped mail however no +ve reaction receiving”.

“We won supply however now not what we ordered,” mentioned one BBDaily consumer from Noida Sector 143 which isn’t a hotspot. The state governments had claimed to make sure those that necessities like groceries, greens, milk, medications and others will likely be delivered to the doorsteps of the folk in hotspots.

The scoop additionally resulted in panic purchasing and stockpiling of groceries in Noida and adjacent spaces as lengthy queues had been noticed outdoor the grocery shops. The phone numbers that the Noida government equipped had been both switched off or out of order for plenty of. A number of Noida customers, who weren’t within the designated hotspot zones, had been similarly affected.

“Apologies for the difficulty, because of extraordinary order reserving, you won’t in finding slots. We’re doing our highest to create extra capability. We’re going to replace the slot availability standing on our app and web site each day. Do stay checking them now and again for updates,” was once the message on lots of the on-line supply platforms. A number of Milkbasket customers had been left clueless as they didn’t get deliveries of their societies which have been now not sealed.

“Pricey buyer, in our try to conform to heightened measures in and round sure zones within the town, we will be able to now not be capable of carrier your society till additional realize. We will be able to perceive the inconvenience it could purpose and deeply be apologetic about it,” was once the message other people dwelling in different Noida societies won which have been now not sealed.



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